At Urbanezy, we ensure fast and secure delivery of your orders. Free shipping is available on all prepaid orders. Order processing takes 1-2 business days, and delivery usually takes 5-7 business days. Once shipped, you will receive a tracking number to monitor your order.
We offer a 30-day return policy. If you are not satisfied, you can request a return within 30 days of delivery. The item must be unused, in its original packaging, and with all tags intact. To initiate a return, please contact us at amritamatharu.24@gmail.com. Once your return is approved, we will provide a return shipping label and instructions. Please note that returns sent without prior request will not be accepted.
For more details, please check our Refund Policy.