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We accept all major payment options including UPI, debit/credit cards, net banking, and popular wallets. Cash on Delivery (COD) is also available for most locations.
Orders can be modified or cancelled only within a short window before they are shipped. Once dispatched, changes aren’t possible. If you need help, reach out to our support team quickly.
Yes, Urbanezy ships pan-India 🌍. Standard shipping is free above a minimum order value (or chargeable otherwise), and you’ll see exact charges at checkout. Delivery timelines usually range between 3–7 working days depending on your location.
All Urbanezy pieces come with detailed wash care instructions on our website and on the label stitched with every product—so you’ll always know how to keep them fresh and lasting.
We offer a 15-day return and exchange window for all customers. For more details or to raise a request, simply check out the return/exchange portal available on our website.